Summary
As a Field Engineering Specialist, you will provide customers with technical direction and support for ITS systems, including hands on installation, commissioning, maintenance, and repair of these products. The Field Engineering Specialist must be able to articulate technology and product positioning to both business and technical users and must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the system life. The selected candidate can expect a fast paced, exciting learning environment as we move into the next phase of business growth.
Responsibilities
Install, commission (validate and verify), execute preventative maintenance, and repair energy storage systems
Provide technical consultation and product support to technical and commercial counterparts, including communications with other Field Service Engineers, Sales, Engineering, Product Management, and Logistics daily
Participate in on-site project management (start-up and commissioning)
Provide technical support for fault isolation and troubleshooting
Travels to and remains at all assigned jobsites until assigned tasks are completed
Preferred Skills and Expertise
B.S. in Electrical Engineering or similar (4-year degree) or 8+ years relevant experience in field engineering & services in electrical power equipment or energy space
Experience with high power electrical equipment and work
Willingness to travel and work with customers
Demonstrated ability to exceed individual performance goals and to work with engineering & sales personnel to achieve team objectives
#pando