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Field Installation Technician - Detroit

Posted almost 3 years ago

Per Sé Group is currently seeking a Field Installation Technician with one of our top clients in Detroit, MI. As a Field Installation Technician, you will provide exceptional communication, responsible for installing and servicing laser equipment. Field Installation Technicians have a secondary responsibility to provide customer support by telephone on general operation and troubleshooting of machine problems. Technicians will spend a high percentage of the job on the road traveling to customer sites and must have the ability to meet deadlines and adhere to quality standards. Our client’s fast-paced, high volume, team-oriented environment is the perfect place to start your career!

Daily Responsibilities:

  • Perform equipment installation as well as verify proper operation of machines to the manufacture specifications by performing any needed test.

  • Review, evaluate, and resolve machine problems at customer sites, or by phone, with limited supervision.

  • Must assume responsibility and exercise discretion and independent judgment to evaluate, diagnose, and provide timely, appropriate responses and resolutions to customer problems.

  • Provide adequate training to customers (and in some events other employees) with the overall intention of instructing and/or recommending methods that will improve and/or enhance the performance of the machinery and optimize its usage for their particular needs.

  • Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.

  • Ability to prepare written service reports and other necessary supportive documentation.

Qualifications:

  • Must have valid driver’s license.

  • Must be able to secure and maintain a credit card.

  • Ability to work independently and use judgment to determine customer problems with limited direct supervision.

  • Ability to interact with customers in a way so as to maintain customer confidence in our products.

  • Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

Education and Experience:

  • Associate degree in electronics or equivalent.

  • Some experience in the industry, preferable

  • Basic understanding of the fabrication industry, and general shop operations is preferred.

  • Familiarity with calipers, leveling devices, precision indicators, voltmeters, oscilloscopes, soldering irons, and other equipment necessary to perform the job function.

Who are we?

Per Sé is passionate about finding you your next job. We are a leading workforce solution with 25+ years of experience in the Energy and Industrial markets. We seamlessly match people with the right job opportunities at the right time. Join our network to stay up to date on jobs relevant to your line of work.

People are our purpose

We believe in the power of unique perspectives. In that spirit, we strive to foster an environment in which people of all backgrounds are embraced and inspired. Per Sé values inclusivity, transparency, equal opportunity and care to all applicants and employees regardless of gender/gender identity, race/ethnicity, sexual orientation, religion, age, national origin, genetic information, status as a protected veteran, and ability.