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Field Engineering Specialist

  • Location: Las Vegas, 02108
  • Salary: $110k Salary
  • Job Type:Direct Hire

Posted 9 days ago

Summary

Field Engineering Specialist will provide customers with technical direction and support for ITS systems, including hands on installation, commissioning, maintenance, and repair of these products. The Field Engineering Specialist must be able to articulate technology and product positioning to both business and technical users and must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the system life. The selected candidate can expect a fast paced, exciting learning environment as we move into the next phase of business growth.

 

Primary Job Functions

  • Install, commission (validate and verify), execute preventative maintenance, and repair energy storage systems
  • Provide technical consultation and product support to technical and commercial counterparts, including communications with other Field Service Engineers, Sales, Engineering, Product Management, and Logistics on a daily basis
  • Participate in on-site project management (start-up and commissioning)
  • Communicate customer feedback to Engineering and Sales teams
  • Conduct training of customer personnel via a train-the-trainer program to enable them to operate equipment safely and effectively
  • Provide technical support for fault isolation and troubleshooting
  • Communicate directly with the customer concerning final warranty decisions
  • Coordinate return and repair of defective parts in support of warranty claims
  • Travels to and remains at all assigned jobsites until assigned tasks are completed
  • Develop and manage field tools for field assignments / projects
  • Ensure excellence in all operational areas

 

Requirements:

  • B.S. in Electrical Engineering or similar (4 year degree) or 8+ years relevant experience in field engineering & services in electrical power equipment or energy space
  • Experience with high power electrical equipment and work
  • Demonstrated ability to exceed individual performance goals and to work with engineering & sales personnel to achieve team objectives
  • Self-directed, highly detail-oriented, organized, and flexible
  • Excellent oral and written communication skills
  • Accomplishments that reflect leadership, teamwork, integrity, and accountability
  • Willingness to travel and work with customers

 

Benefits:

100% employer paid health, dental and vision

401k contribution match

Tuition and continuing education stipend

Who are we?

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We believe in the power of unique perspectives. In that spirit, we strive to foster an environment in which people of all backgrounds are embraced and inspired. Per Sé values inclusivity, transparency, equal opportunity and care to all applicants and employees regardless of gender/gender identity, race/ethnicity, sexual orientation, religion, age, national origin, genetic information, status as a protected veteran, and ability.