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Service Coordinator

Posted about 2 months ago

  • Expiration Date: 21 November 2021
  • Job Ref: 22198
As a Service Coordinator for a reputable commercial HVAC company, you will be central to facilitating service calls, client follow up, and communications between the field service team, clients, and in-office staff. You will utilize your outstanding customer service skills and ability to organize and coordinate multiple daily tasks and responsibilities to maintain excellent client relationships. This is a full-time day shift position with great benefits including Medical, Dental, Vision, and long-term stability with a friendly and professional team!

•    Oversee all interaction with clients to ensure service requirements are met
•    Manage schedule requirements and dispatch of service technicians; oversee technician PTO schedules; coordinate/provide service technicians with the proper documentation to complete their task; and work with manufacturers to ensure service technicians are properly trained.
•    Generate service and parts proposals and invoices; create invoices and follow up on collections; follow up on aged accounts receivable; maintain parts, project, and other business files.
•    Assist in managing parts inventory

Preferred Skills and Expertise
•    High school diploma or Associates degree
•    Ability to quickly learn job-related information on parts and service to efficiently communicate with clients.
•    Experience with standard office software and equipment.


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